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Existing Customers

Life Insurance Resources for Existing Customers

Life Insurance Resources for Existing Customers

At United Guardian Insurance, we want to ensure you have the tools and support you need even after your life insurance policy is in place. Below, you’ll find details about when our licensed agents can help, when to reach out directly to your carrier, and the types of assistance available once your coverage is active.

When can United Guardian Insurance help?

Our licensed life insurance agents are here to guide you through your coverage options, compare plans from top-rated carriers, and walk you through the application process. We can answer questions about eligibility, policy features, and help you understand your choices before and during enrollment.

Once your policy is issued, however, certain updates and requests are best handled by your carrier. This ensures you get the most accurate, timely service for ongoing policy management.

Explore our Life Insurance FAQs to learn more.

What questions and actions can my life insurance carrier assist with once my policy is active?

After your life insurance policy is active, your carrier is the best resource for managing changes or resolving issues related to your coverage. Common requests they handle include:

  • Adding or updating beneficiaries, owners, or trusts
  • Making premium payments
  • Updating payment details or billing preferences
  • Questions about payment processing, upcoming charges, or billing schedules
  • Assistance with filing claims
  • Updating personal information (such as name, address, phone number, or email)
  • Reinstating a lapsed policy
  • Increasing or decreasing your policy’s face amount
  • Requesting proof of coverage or obtaining a copy of your policy
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